Products & Services
Manage Your Group Vacation Easily

Customer Relationship Management (CRM)

Softrip's uniquely designed CRM allows companies to increase return on their highest enterprise expense, the marketing budget. Using improved marketing strategy, campaign management, and creating relations between your customer-travelers and potentials, is the key to success.

Softrip understands your need to maintain and track company contacts, individual contacts within these companies, and individual customer-travelers.

Included in this module are the following features:

  • Company Contacts Management
    A way to maintain information regarding company contacts and the relationship between the companies and the individual contacts within these companies.
  • Individual Contact Management
    A means of helping your sales force and reservation agents capture important individual contact information at any point of time.
  • Companies to Contacts to Passengers to Potentials Relationships Management
    Making sense from the complex relations in Travel web marketing (Travel Agent making a booking for a passenger booking through a tour company)
  • Full interface to the US post office for Address Standardization and Verification
    This feature ensures that your marketing data is free of duplication and wrong addresses.
  • Commission Management
  • Brochure Management
  • Promotion Management