Multi-Day Tour Operator Software to Power Your Business

Streamline and simplify your business processes to grow your tour operator business and reduce manual work.

Our powerful and comprehensive travel software helps tour operators manage information in one place, while focusing on what matters most: creating unforgettable travel experiences.

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We power today’s travel experiences

20+

years in business

100+

combined years of industry experience

#1

platform choice for USTOA members

$2 billion+

in reservations created annually

1 million+

passengers traveling with Softrip operators each year

5 to 500
users

We scale with you as your business grows

Why SOFTRIP

Experts in Our Field

Our platform was built within best-in-class tour operator Gate 1 Travel, and our team has 100+ years of combined experience in the industry.
We have a proven track record with top names in the industry, harnessing their knowledge and expertise to continuously improve our platform.

We Scale with You

From 5 users to 500 users, our journey together continues. Never go through the headache of switching systems again.
We are the most robust and feature-rich system in the industry. You dream it – we can do it.

Immediate Return on Your Investment

Power topline revenue opportunities with our platform. Promote and share products with your customers, easily offering pre- and post-nights and optional tours.
Eliminate tedious manual processes and maximize time spent designing exceptional product offerings.

Your Source of Truth

Utilize one comprehensive system to manage your business in its entirety, covering all aspects of the tour operator workflow and eliminating the need for 3rd party vendors.
Manage the first supplier negotiation through the last accounting transaction within one platform to increase accuracy and eliminate integration headaches.

Support for All Types
of Travel

Sell any destination and type of travel that supports your business. Our flexible platform supports escorted tours, custom groups, and FIT….we cover it all. Easily design superior products to meet customer interests

One Comprehensive Platform

Our expansive suite of products solves the problems of modern-day tour operators.

Reservations Reservations

Reservations

Intuitive step-by-step process for both internal users and external customers to create
reservations, manage bookings, view and send documents, and complete payments.

Product
Management Product
Management

Product
Management

Build desirable travel packages for your customers, maintaining important supplier
information and managing costs and pricing.

Operations Operations

Operations

Manage the daily responsibilities of trip management. Quickly and accurately automate
communications with customers, report rooming lists to suppliers, and manage inventory.

CRM &
Marketing CRM &
Marketing

CRM &
Marketing

Assess marketing efforts and manage contacts with an integrated CRM. Track and store
important customer preferences and special requests.

Reporting & Task Management Reporting & Task Management

Reporting & Task Management

Extensive portfolio of reports to help you analyze data and improve operations. Manage
key tasks within your organization.

Integrated
Payments Integrated
Payments

Integrated
Payments

Robust payments integration accepting the most popular payment types, including ACH,
and offering alternate options like scheduled payments and installment payments.

Accounting Accounting

Accounting

Accrual-based accounting system built for the complexities of travel. View a profit & loss
statement at the trip and reservation level.

API
Connectivity API
Connectivity

API
Connectivity

Connections to major hotel suppliers, GDS systems, rail systems, and other suppliers.
For a list of our connections, click [here].

Our Customers

Exodus Adventures Travel, a Softrip customer

Testimonials

Cammie Akins

Vice President, Caradonna Adventures

“We have so many options from suppliers-so many specials, booking bonuses, discount codes, etc and we were getting to a point where our sales were overwhelming prior to Softrip. We haven't yet found a scenario that we can't make work. From the promotions and the product build to the flexibility of being able to break out the cost in the price and the tax and the price to the promotion, we have been able to come up with a solution for just about any type of promotion that suppliers offer. Once the product sells, everything revolves around that and that’s the basis of these systems. Softrip’s flexibility to manage the product is the number one benefit to our business for our customers.”

Dani Pipano

President, Gate 1 Travel

“ Gate 1 began using the Softrip system in 1999 and we never looked back! We had researched multiple systems and found that none had the capabilities that Softrip could offer. The built-in accounting sub system enables seamless operations, from third-party rate input to the initial reservation process and throughout each step and relevant department, virtually eliminating manual input errors. Dynamic airfare shopping and the ability to adjust gross pricing gives our customers an unrivaled one-stop shopping experience and ability to instantly choose their preferred airline and schedule.”

Gantt Cookson

VP of Operations, Vacation Express

“ Softrip is a very good product with a good team of support. Softrip has been a valued partner through the years and has always stepped up in time of need. For example, we had an issue with air pricing and we were losing 150 passengers a day due to not being competitive. Softrip jumped in and supported us so that we could correct that issue. You can't buy that..”

Naomi Kabak

Senior Vice President, Group IST

“ Softrip has supported all types of growth that we have had, be it horizontal or vertical integrations, development, white labeling, and more. I admire the knowledge, skills, understanding, dedication, and determination of the Softrip family and truly believe that the system is quite remarkable and robust; seeing to support, upgrade, and provide its customers with a state-of-the-art technology with which to operate and manage a business such as ours.”