Softrip Operations provides multi-day tour operators with one platform to manage the daily responsibilities of reservation management. Tour operators and their teams can quickly and accurately automate communications with customers, report rooming lists and other services to suppliers, view passenger manifests, and manage inventory.

Operations Features

  • Communicate customized documents, payment reminders, schedule changes, and invoices to your passengers within the system. Customize the send frequency of your communications.

  • View tour guide availability and ratings. Assign tour guides to your departures with one screen.

  • Manage all aspects of reporting and confirming trip details and services with suppliers. Quickly view and send rooming lists.

  • View tour performance and quickly adjust departures to maximize profitability on your departures.

  • Reduce time spent searching for past communications by leveraging our communications history screens. Easy log email correspondences and save them in reservation history.

  • Manage air blocks.