Booking Software for Tour Operators to Manage Reservations
Softrip Reservations for multi-day tour operators provides internal users and external customers with an intuitive step-by-step process for creating reservations, viewing and sending documents, and completing payments.
Tour operators using Softrip simplify and automate the reservations process, booking more trips in less time and easily serving customer interests with one consistent user interface.
Internal users such as tour operators and travel agents can easily input customer information, select tour packages, request additional services, and generate and send invoices and booking confirmations. This streamlines the booking process and reduces the potential for errors.
External customers benefit from an easy-to-use online booking software that allows them to view available tours, book their trips, and make payments with ease. They can also easily access their booking information and any important documents related to their trip.
Our booking software for tour operators helps both internal users and external customers have a seamless and efficient booking experience.
Reservations Features:
-
B2B and B2C booking flow: Sell travel products online through B2C or B2B channels with our configurable booking flow.
-
Multiple types of travel: Shop for specific destinations, hotels, tours, transfers, and insurance. Offer uniquely customized product options to your customers to satisfy all destination interests.
-
Detailed reservation history: Collect and maintain detailed information on your customers and their reservation history, hobbies, interests, and special requests, allowing for personalization of each experience.
-
Internal history: Easily view internal reservation history and communications.
-
Seamless payments: Accept payments internally for confirmed reservations or allow external users to make payments directly online.
-
All-in-one communications: Communicate with your customers within our software—easily manage quotes, change prices, and make other necessary revisions.
-
Customer invoices and travel documents: Access and send invoices and other reservation documents directly from the system.
-
Easy customer access: With MyAccount, allow customers to log in and change reservations without additional support.