One Comprehensive Plan

Softrip is an all-in-one software solution for multi-day tour operators. Review our full list of features below.


Recommended for 5+ active users

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Advanced :
  • A designated onboarding manager will customize an onboarding plan to your needs.
  • Softrip will evaluate and pursue any customization requests.
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  • Online Reservations
  • B2B and B2C booking flow
  • Shop for multiple types of travel
  • Allow courtesy hold with nopayments
  • Customer MyAccount access
  • Customer invoices and travel documents
  • Detailed reservation history
  • Native GDS integration

Product Management

  • Maintain supplier information, services, and rates
  • Create set departure packages, custom groups, and FIT travel
  • Manage product history
  • Apply mark-up values and set margin
  • Manage exchange rates
  • Create and manage supplier promotions
  • Mass update prices
  • Set up multiple brands


  • Manage, create, and confirm inventory
  • Report services and rooming lists to suppliers
  • View revisions and supplier communication history
  • Assign shared rooms
  • Communicate travel details to passengers
  • Manage air blocks
  • Assign guides to departures
  • View and manage tour services
  • Send messages to air suppliers

CRM & Marketing

  • Create and manage travel agency profiles
  • Create and manage customer profiles
  • Create and track agency commissions
  • Create and apply marketing promotions
  • Manage brochure requests
  • Manage email subscriptions
  • Access and export contact data

Reporting & Task Management

  • Manage and schedule tasks internally
  • Internal message board

Integrated Payments

  • Access to integrated payments processing with competitive rates
  • eCheck/ACH functionality


  • Create “trip P&L” to understand profitability at the reservation level
  • Prepare reports, disburse payments and commissions, and invoice clients
  • General ledger
  • Create and review key financial statements
  • Multi-currency capabilities
  • Bank wire processing
  • Export to 3rd party accountin

3rd Party Connectivity

  • Hotel providers
  • GDS systems
  • Optional tour & service providers
  • Travel insurance


  • Access to Softrip Customer Support
  • Access to Account Manager

Implementation Services

  • Implementation services
  • Assigned implementation manage


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Softrip Testimonials

Cammie Akins

Vice President, Caradonna Adventures

“We have so many options from suppliers-so many specials, booking bonuses, discount codes, etc and we were getting to a point where our sales were overwhelming prior to Softrip. We haven't yet found a scenario that we can't make work. From the promotions and the product build to the flexibility of being able to break out the cost in the price and the tax and the price to the promotion, we have been able to come up with a solution for just about any type of promotion that suppliers offer. Once the product sells, everything revolves around that and that’s the basis of these systems. Softrip’s flexibility to manage the product is the number one benefit to our business for our customers.”

Dani Pipano

President, Gate 1 Travel

“ Gate 1 began using the Softrip system in 1999 and we never looked back! We had researched multiple systems and found that none had the capabilities that Softrip could offer. The built-in accounting sub system enables seamless operations, from third-party rate input to the initial reservation process and throughout each step and relevant department, virtually eliminating manual input errors. Dynamic airfare shopping and the ability to adjust gross pricing gives our customers an unrivaled one-stop shopping experience and ability to instantly choose their preferred airline and schedule.”

Gantt Cookson

VP of Operations, Vacation Express

“ Softrip is a very good product with a good team of support. Softrip has been a valued partner through the years and has always stepped up in time of need. For example, we had an issue with air pricing and we were losing 150 passengers a day due to not being competitive. Softrip jumped in and supported us so that we could correct that issue. You can't buy that..”

Naomi Kabak

Senior Vice President, Group IST

“ Softrip has supported all types of growth that we have had, be it horizontal or vertical integrations, development, white labeling, and more. I admire the knowledge, skills, understanding, dedication, and determination of the Softrip family and truly believe that the system is quite remarkable and robust; seeing to support, upgrade, and provide its customers with a state-of-the-art technology with which to operate and manage a business such as ours.”