Privacy Policy

Privacy Policy

Data security is a core value of Softrip. This Privacy Policy describes the data and methods used to collect Personal Information. This policy applies to all Softrip users including subscribers and users with incomplete registration information. This Privacy Policy is not intended to override any Subscriber Agreements or data privacy laws.


By signing up for Softrip Online, you are consenting that Softrip can collect and store some personal information as described below in this Privacy Policy.

Collection of Personal Information

In order to subscribe, we must collect Personal Information about the primary user subscribing for the business as well as users within each subscription. All personal information is submitted by the user. Softrip may also be collected when you submit a demo request online, ask us a question, or interact with our social media accounts. Data we may collect includes:

  • Business Data
    • Company Name and Address
    • Phone #
    • Time Zone
  • Personal Data
    • First and Last Name
    • Email Address
  • Payment Data
    • Credit Card Data – Softrip accepts credit cards for payment but does not store PCI information of the credit card.
    • Payment History

Minors and Children

Softrip is intended for businesses selling Travel Services. Services are not directed for direct consumers and/or children.

Information Sharing

Softrip may share your Personal Information with service providers:

  • Third Party Service Providers – e-mail distribution, marketing services, web-analytics, and billing partners.
  • Law Enforcement, Legal
  • Session Tracking

Softrip is not responsible for the privacy policy of third-parties.

Personal Information Storage

Users’ Personal Information is stored in data centers in the United States.

Cookies and third-parties

Softrip uses cookies to record user interaction with our services. Softrip’s first-party cookies are used to maintain users logged-in sessions. Third-party cookies from Google Analytics are used to track application performance and usage statistics.

Softrip Communications

Subscription and Billing Communication

Subscribed users will be contact via e-mail for notification, reminders, and billing confirmation regarding the Softrip subscription. This includes any updates to this Privacy Policy.

Marketing / Promotion Communication

We may contact subscribed users via e-mail regarding company newsletters, product updates, and upgrade options. Users will be provided with links to unsubscribe from future e-mails.

Contacting Softrip

For any questions regarding this Privacy Policy, please contact Softrip at You may also contact us by:

  • Phone: 215-572-7777
  • Mail: 1111B S Governors Ave #6072 Dover, DE 19904

Data Retention

Personal Information may be retained as long as the Subscriber account is active. Personal information may be retained after an account is cancelled due to dispute, legal, abuse, fraud, or protection purposes.


Softrip implements industry-standard best practices to secure its applications. Softrip also periodically performs security tests on its applications to ensure that no new vulnerabilities are introduced and that clients’ data and applications are safe and secure.

Privacy Policy Updates

When a policy update is necessary due to legal or technical, Softrip will update this Privacy Policy. Prior to the effective change, Subscribers will be communicated via e-mail of the policy update.